Frequently Asked Questions
Everything you need to know about shopping with Bethenny
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, Bethenny ships to customers within the United States and Canada. We are working on expanding our logistics to reach more international destinations soon.
How can I contact customer support?
Our dedicated support team is available Monday through Friday, 9 AM to 5 PM EST. You can reach us via the contact form on our website or by emailing support@bethenny.com.